Adding and Removing Users

Please note that only Company Administrators can add or remove Users. For more information about privilege levels, please click here.

Adding and removing Users affects the Company's total license count. In order to add a new User to your SafetyLine account, you will require an available User License.

The number of available User Licenses can be viewed on the Company Summary page.

In the example above, 5 out of 20 licenses are used. If you require additional licenses, please contact your SafetyLine Account Manager or SafetyLine Support.

Adding a User

1. Begin by selecting the Company Tab ("SafetyLine QA" in the example below). Click on "Settings," then "Add User."
   
   

   
   
   

2. On the first page, you will need to enter the following:
   
   
   • First and Last Name
   • Login Email
   • User Group
   • User Privileges
   • User Language
     
     
   When finished, select 'Next' to proceed.
   
   
3. On the second page, you will need to enter the following:
   
   
   • Phone Number
   • User ID (numeric only; typically an employee ID, or the last 4-5 digits of the user's phone number)
   • Passcode (numeric only)
     
     
   Please note that the User ID and Passcode are for use with the SafetyLine Voice App. Monitors will also need to verify their Passcode via phone call when SafetyLine notifies them of a User emergency.
   

Removing a User

1. Begin by selecting "Users" from the Company tab.

   
   
   

2. Select the User you wish to delete.

   
   
   

3. Select "Settings" within that User.

   
   
   

4. Scroll to the bottom of the User's Settings and select "Delete User."

   
   
   

5. Confirm deletion of User by typing the User's Name in the box.

   

⚠️Important: This step is irreversible. Please ensure you have downloaded any required Event Histories or relevant documentation prior to User deletion.