SafetyLine App Terms
- Mobile App: The Mobile App is the most popular way for Workers to utilize SafetyLine. This easy to use smartphone app allows Workers to Check-in, End Monitoring, and engage an Emergency intuitively.
- Motion Features: Refers to the three optional functionalities within SafetyLine, which utilize a device’s internal accelerometer for added Worker safety. These can be enabled on the Settings page within the SafetyLine Mobile App.
- Shake for Emergency: When enabled, a Worker can initiate a Panic Emergency by simply shaking their phone vigorously upon encountering a sudden threat.
- Man Down Detection: Man Down Detection uses a smartphone’s internal accelerometer to detect a period of no motion. After a specified time, the Worker’s device will go into an Unconfirmed Emergency until that Worker makes a Check-in.
- Fall Detection: When enabled, a Worker’s smartphone will be able to detect sudden impacts. When an impact is detected, the device initiates an Unconfirmed Emergency until that Worker Checks-in again.
- GPS Breadcrumbing: As long as a Worker’s device is GPS-capable, it will ping the Worker’s location periodically. This gives the Monitors and Administrator using SafetyLine to view a Worker’s path taken through their day. In case of emergency, GPS Breadcrumbing can be used to track down a Worker by retracing their steps.
- Motion Features: Refers to the three optional functionalities within SafetyLine, which utilize a device’s internal accelerometer for added Worker safety. These can be enabled on the Settings page within the SafetyLine Mobile App.
- Web App: The SafetyLine Web App allows secured full access to SafetyLine. Workers can edit personal settings and perform Safetyline user commands. Monitors can receive emergency notifications, as well as view staff histories, GPS locations, user information and step through Emergency Response Procedures during an emergency. Monitors can also generate incident reports on demand. Administrators have full access to run reports, change user settings, configuration settings, notification structures, and alter system-wide settings.
- Satellite App: The Satellite App is a popular way to use SafetyLine for Workers who may be outside of cell reception. The Satellite App is used with Satellite-enabled devices, such as the SPOT InReach, and can be used to Check-In, End Monitoring, and engage an Emergency.
- Voice App: The hands-free way to use SafetyLine! The Voice App is popular among workers without access to a GPS-enabled smartphone or satellite device. The Voice App can be used hands-free to Check-in while on the road to a client’s home, or when making a delivery.
Normal Working Conditions
- Check-in: Describes the act of a Worker notifying their Monitors, letting them know they’re okay. Check-ins are usually accompanied by a voice or text message describing their situation and their surroundings.
- End Monitoring: At the end of a Worker’s day, they are expected to End Monitoring. This will end any Lone Worker monitoring for that Worker before their next workday begins.
- Check-in Interval: The Check-in Interval describes the time at which the Worker needs to Check-in. This interval can be made longer or shorter depending on the Workers needs.
Emergency Terms
- Emergency: Emergencies are notifications sent directly to a Worker’s Monitors or Administrators, letting them know that their Worker is in need of immediate assistance. Emergencies can be triggered by a Worker, or by SafetyLine itself and can be split into two separate categories:
- Unconfirmed Emergency: This happens when a Worker fails to Check-in after their specified time. Once a Check-in timer expires, a Worker has a 10-minute ‘grace period’ to initiate a Check-in. Otherwise, the system will go into an Unconfirmed Emergency until that Worker’s status has been acknowledged and the Check-in has been made.
- Panic Emergency: This is initiated by the Worker themselves. If a Worker encounters a sudden threat to their person, or are injured, they can initiate a Panic Emergency by holding the Emergency button for 3 seconds.
SafetyLine Usage Terms
- User ID: A User ID is a unique numerical value given to every user within an organization. This number is used to log into the SafetyLine Mobile App and Web Apps.
- Company ID: A Company ID is a unique numerical value given to specific organizations utilizing SafetyLine. A User ID needs to be used in combination with a Company ID to log into the SafetyLine Mobile App and Web App.
- Safety Profile Strength: This is a quantifiable way of showing how complete a User’s SafetyLine profile is. The more detail, the better! The information provided by users is valuable in case of Emergency.
- Monitor Actions: Refers to a list of actions a Monitor must take when a Worker enters an Emergency. These actions focus on establishing contact with the Worker, including calling 911 if contact cannot be made.
- Acknowledge Emergency: When a Monitor or Administrator acknowledges an Emergency, they have committed to getting contact with their Worker to ensure their safety. The monitoring user must leave details of the steps they took to ensure their Worker’s safety, as well as the results from those efforts.
- Users: Users are the Workers, Monitors, and Administrators using SafetyLine. Anybody with a User ID is considered a User within SafetyLine.
- Worker: Refers to the employees utilizing SafetyLine to Check-in throughout their workday. Workers can edit personal settings and perform SafetyLine user commands
- Monitor: Refers to the users directly monitoring Worker Check-ins. Monitors can receive emergency notifications, as well as view staff histories, GPS locations, user information, and step through Emergency Response Procedures during an Emergency. Monitors can also generate incident reports.
- Group Monitor: Can only monitor single group they belong to
- Group Administrator: Limited administrative rights to a single group and limited functions
- Administrator: Administrators are users with permissions to run reports, change user settings, configuration settings, notification structures, and alter system-wide settings.
- Company Monitor: Can monitor more than 1 group
- Company Administrator: Responsible for adding/deleting users and groups and administrating more than one group/users
- Groups: Groups are customizable segmentations of Users. An Administrator may break up their Users into Groups for various reasons:
• Security – Groups can be used to isolate and restrict User editing privileges to only the Group(s) they belong to. This allows for greater security since Users will only be able to make limited changes.• Segmentation – Groups can be utilized as an organizational tool to separate Workers from different departments.• Multiple Monitors – Larger organizations with many Users may want to break up their Workers into manageable Groups and assign a Monitor to each Group.
General Industry Terms
- Lone Worker: A Lone Worker is an employee who performs an activity that is carried out in isolation from other Workers without close or direct supervision. Such staff may be exposed to risk because there is no one to assist them.
- Work Alone, Working Alone: A verb describing the act of Working Alone. Examples of Work Alone professions include oil and gas, construction, travelling salesmen, those working from home, and self-employed individuals.
- Emergency Response Procedure: Emergency Response Procedures can be unique from organization to organization. They outline the steps needed to be taken in case of a Worker emergency. Typically the procedures will fit an organization's specific needs and are to be placed in employee contracts and work manuals. Emergency Response will be prompted by SafetyLine to Monitors when an Emergency has been declared.