Using SafetyLine just got easier!
The SafetyLine Mobile App now uses the same email and password as the SafetyLine Web App.
Please note that your email password is separate from your PIN / passcode.
What's the difference between PIN login and email login?
PIN login, also known as passcode, uses a Company ID, User ID, and Passcode. This method uses numbers only.
Email login uses your company email address and a password. This password can be a mixture of numbers, letters, and symbols.
Email login is used for the SafetyLine Web App and the SafetyLine Mobile App (iOS; Android; Windows).
PIN login is still required for the SafetyLine Voice App, and for Monitors to acknowledge emergencies via phone/keypad.
How do I setup email login for the first time?
Your SafetyLine email address is likely to be the same email you receive SafetyLine notifications on.
Reset your email login password here (https://slmonitor.com/login/verifyaccount) to gain access to your SafetyLine account via email login. A detailed guide is also available here.
How do I reset my email login password?
You can reset your email login password at any time here.
How do I find my login email address?
- Sign into the SafetyLine Web App with your PIN login (Company ID, User ID, and Passcode).
- Navigate to the Profile tab. Your login email is visible on the bottom of your profile page.
My login email shows as “N/A” or doesn't match my company email address. What does that mean?
We will need to update your Company ID to get email login enabled for you. Please reach out to our Support Team at support@safetylineloneworker.com with your Company ID, User ID, and current company email address to submit a support request, and we’ll get you set up right away.
I’m a SafetyLine Administrator and some of my users don’t have login emails yet.
Some company databases created before September 25th, 2018 don’t have login emails yet. Our Customer Success Team is available to help with your transition to email login. Schedule a meeting with our customer success team today!
Need assistance? We are happy to help.
If you have any questions, concerns, or need further assistance, please reach out to our Support Team at support@safetylineloneworker.com. We are always happy to help.
Thank you for using SafetyLine!