Using SafetyLine just got easier!
The SafetyLine Mobile App now uses the same email and password as the SafetyLine Web App.
You can continue using your PIN login for now, but we encourage everyone to log out of the SafetyLine Mobile App and login again using your email address and password. Note that your email password is separate from your PIN login passcode.
So, what's changed?
Every SafetyLine user has two ways of logging in: PIN login and email login.
PIN login uses a Company ID, User ID, and Passcode. This method uses numbers only.
Email login uses your company email address and a password. This password can be a mixture of numbers, letters, and symbols.
Before this update, you could use e-mail login for the SafetyLine Web App, but needed a separate PIN login for the Mobile App. Now, you can use your e-mail login for the Mobile App, too.
How do I setup email login for the first time?
Your SafetyLine email address is likely to be the same email you receive SafetyLine notifications on.
Reset your email login password here (https://slmonitor.com/login/verifyaccount) to gain access to your SafetyLine account via email login.
A detailed guide is also available here.
If you are unsure on your email login address, reference "How do I find my log email address?" below.
What if I forgot my email login password?
You can reset your email login password at any time here (https://slmonitor.com/login/verifyaccount).
Do I still need my PIN login?
Yes, you will still need your Company ID, User ID, and Passcode for the SafetyLine Voice App, and for acknowledging emergencies via phone/keypad.
The option of PIN login for the Mobile App and Web App isn’t going away just yet, but we do plan on retiring PIN login from the Mobile App and Web App in early 2023.
How do I find my login email address?
- Sign into the SafetyLine Web App (https://slmonitor.com) with your PIN login (Company ID, User ID, and Passcode).
- Navigate to the Profile tab. Your login email is visible on the bottom of your profile page.
My login email shows as “N/A” or doesn't match my company email address. What does that mean?
We will need to update your company ID to get email login enabled for you. Please reach out to our Support Team at support@safetylineloneworker.com with your Company ID, User ID, and current company email address to submit a support request, and we’ll get you set up right away.
I’m a SafetyLine Administrator and some of my users don’t have login emails yet.
Some company databases created before September 25th, 2018 don’t have login emails yet. Our Customer Success Team is available to help with your transition to email login. Schedule a meeting with our customer success team today!
Need assistance? We are happy to help.
If you have any questions, concerns, or need further assistance, please reach out to our Support Team at support@safetylineloneworker.com. We are always happy to help.
Thank you for using SafetyLine!