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Emergency Response on Web App

Billing Support
Updated

Acknowledging an Emergency on the Web

1. Follow the link in a SafetyLine Emergency email or text message, or navigate to http://www.slmonitor.com using your web browser.

2. Log in by entering your email address and password.

3. Select the Worker in Emergency in the red bar.

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Select the Workers name from the Emergency banner


4. You will now be viewing the account of the user in Emergency. Select the "Emergency" tab. 

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Select "Emergency" 

 

5. Type a message and select “Acknowledge Emergency” to acknowledge the Emergency, ending the emergency notifications.


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Click "Acknowledge Emergency" after entering a comment

**Note: When you acknowledge an emergency you become legally responsible to follow up with it.**

Resolving an Emergency Using the Web Interface

1. Once an Emergency has been acknowledged, you'll be brought to the Monitor Actions screen.
 - If you navigate to a different screen, selecting the "Emergency" tab will bring you back to Monitor Actions

2. Scroll to the bottom of the page and follow the step-by-step instructions which are set by your organization.

3. Use information available within the SafetyLine Web Interface to complete the given instructions.

4. Type any comments in response to a Monitor Action and select “Submit” to move to the next action.

5. If you would like to repeat an action, select "Repeat Monitor Action" before selecting "Submit."
 - This will record your response without continuing to the next Monitor Action


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Select "Repeat monitor action" if you wish to repeat the action


6. If the Emergency has been resolved, select "Emergency Resolved" before selecting "Submit."


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Select "Emergency resolved" if the Emergency has been taken care of

Removing a Worker from Emergency

1. After an emergency has been resolved, the Worker is still left with an emergency status.

2. To remove emergency status, a Worker must check in or end their monitoring.

3. To perform this action for the Worker, select their “Commands” tab and either "Check-In" or "End Monitoring."

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Select "Check-in" or "End monitoring" to end the Emergency

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