Assigning different monitors to different users

Curtis Limb

November 16, 2017 17:40

Is there a way to have a different monitor per user who are both actively using the system at the same time?

0

• Official comment

  

  SafetyLine Support

  November 16, 2017 18:49

  Hello Curtis,

   

  The best way to do this would be to separate each User into different Groups.  Once this is done you can assign one Monitor to multiple Groups or have different Monitors for each Group.  If you do intend for a Monitor to monitor more the one Group make sure you assign them the Company Monitor privilege.  I've also included a few helpful articles that reference the above points.

   

  https://safetyline.zendesk.com/hc/en-us/articles/115002308233-Monitoring-Multiple-Groups-

  https://safetyline.zendesk.com/hc/en-us/articles/115002310794-Adjusting-Monitor-Notifications-

  https://safetyline.zendesk.com/hc/en-us/articles/115000128014-Adjusting-User-Group

   

  Thanks,

   

   

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